Privacy Policy

    Last updated: 24 February 2026

    At Petatec, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    Information We Collect

    We collect information you provide directly to us, such as when you request a consultation, subscribe to our newsletter, or contact us for support. This may include: • Name and contact information (email address, phone number) • Company information (company name, job title, industry) • Communication preferences • Any other information you choose to provide

    How We Use Your Information

    We use the information we collect to: • Provide, maintain, and improve our services • Send you technical notices, updates, and administrative messages • Respond to your comments, questions, and customer service requests • Communicate with you about our services • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent activities • Personalize and improve your experience

    Information Sharing

    We may share information about you as follows: • With vendors and service providers who need access to such information to carry out work on our behalf • In response to a request for information if we believe disclosure is in accordance with applicable law • If we believe your actions are inconsistent with our user agreements or policies • To protect the rights, property, and safety of Petatec or others • In connection with any merger, sale of company assets, or acquisition • With your consent or at your direction

    Cookies and Tracking

    We use cookies and similar tracking technologies to collect and use personal information about you. Our cookies include: • Essential cookies: Required for the operation of our website • Analytics cookies: Help us understand how visitors interact with our website • Marketing cookies: Used to track visitors across websites for advertising purposes You can control cookie preferences through your browser settings or our cookie consent banner.

    Data Security

    We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments • Access controls and authentication requirements • Employee security training • Incident response procedures However, no method of transmission over the Internet or electronic storage is 100% secure.

    Your Rights and Choices

    Under GDPR and UK data protection law, you have certain rights regarding your personal information: • Access: Request access to the personal information we hold about you • Correction: Request that we correct any inaccurate personal information • Deletion: Request that we delete your personal information • Portability: Request a copy of your personal information in a structured format • Opt-out: Opt out of marketing communications at any time • Withdraw consent: Where we rely on consent, you may withdraw it at any time To exercise these rights, please contact us at privacy@petatec.uk

    Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    Email: privacy@petatec.uk

    Address: Petatec Ltd, 13 Sotheron Road, Watford, WD17 2QB, United Kingdom