Privacy Policy
Last updated: 24 February 2026
At Petatec, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, such as when you request a consultation, subscribe to our newsletter, or contact us for support. This may include:
• Name and contact information (email address, phone number)
• Company information (company name, job title, industry)
• Communication preferences
• Any other information you choose to provide
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Send you technical notices, updates, and administrative messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about our services
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent activities
• Personalize and improve your experience
Information Sharing
We may share information about you as follows:
• With vendors and service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with applicable law
• If we believe your actions are inconsistent with our user agreements or policies
• To protect the rights, property, and safety of Petatec or others
• In connection with any merger, sale of company assets, or acquisition
• With your consent or at your direction
Cookies and Tracking
We use cookies and similar tracking technologies to collect and use personal information about you. Our cookies include:
• Essential cookies: Required for the operation of our website
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to track visitors across websites for advertising purposes
You can control cookie preferences through your browser settings or our cookie consent banner.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:
• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication requirements
• Employee security training
• Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights and Choices
Under GDPR and UK data protection law, you have certain rights regarding your personal information:
• Access: Request access to the personal information we hold about you
• Correction: Request that we correct any inaccurate personal information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your personal information in a structured format
• Opt-out: Opt out of marketing communications at any time
• Withdraw consent: Where we rely on consent, you may withdraw it at any time
To exercise these rights, please contact us at privacy@petatec.uk
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@petatec.uk
Address: Petatec Ltd, 13 Sotheron Road, Watford, WD17 2QB, United Kingdom